Make the inspection record match the decision process.
A warranty inspection should not improvise coverage terms. The client supplies the authorized criteria and decision categories; the proposed workflow would record the observable evidence required to support that decision process.
Potential uses
- Verify reported symptoms through approved checks
- Document visible damage or use condition
- Record identity, serial and accessory information
- Capture exception evidence for review
- Escalate inconclusive or out-of-scope findings
Fraud determinations, final coverage decisions and technical causation opinions remain outside the proposed inspection scope and must be handled by the authorized or appropriately qualified party.