Connect intake evidence to disposition.
A proposed program could record model/serial identity, return reason, packaging and accessory condition, visible damage, approved functional checks and exception photography. The result maps to client-defined routes rather than invented universal grades.
Potential routes
- Return to sellable stock
- Open-box or reduced-condition channel
- Further diagnosis or refurbishment
- Vendor review or claim
- Parts recovery or recycling
The client defines route authority, grade thresholds and product-specific rules. The inspection record makes those rules repeatable and reviewable.