Start with safety, not a power-on test.
Do not energize wet or fire-damaged electronics and appliances to see whether they still work. A display lighting up is not evidence that insulation, controls or hidden parts remain suitable for use. Keep people away from damaged equipment and follow emergency responders’ directions before entering an affected property.
For flood situations, the Government of Canada’s before, during and after a flood guidance warns against attempting to shut off electricity when water is present. It also warns that flooded appliances can present shock or fire risks. Electrical isolation and building-system clearance belong with the appropriate qualified professionals, not with an owner attempting an appliance test.
Choose the guide that matches the exposure.
Water-damaged electronics and appliances
Water and moisture can affect equipment in ways that are not obvious from its exterior. Learn why a professional assessment may be needed after a water loss.
Smoke-damaged electronics and appliances
Fire, heat and smoke can affect equipment differently. Learn why visible condition alone may not answer whether restoration is appropriate.
Power surge appliance assessment
An appliance failing after a storm or outage may need specialized assessment. Timing alone does not establish the cause of a failure.
Describe the affected equipment.
After safe access is confirmed, a general description of the affected equipment can help the claim team understand the scope. Useful information may include:
- Types of electronics and appliances affected.
- The areas of the property involved.
- A brief description of the reported loss.
- Any known concerns about the equipment.
- Available photographs or related claim information.
Do not move heavy equipment or enter a restricted area for a photograph. Ask the claim handler about evidence retention before non-urgent disposal; emergency safety instructions take priority.
Understand the available options.
The appropriate direction depends on the affected equipment and the property loss. A professional assessment may support restoration, further evaluation or replacement. Insurance coverage decisions remain with the appropriate claim professionals.
Where exposures overlap, include each one. For example, a fire-affected appliance may also need review against the water-damage reporting considerations; a smoke-related record can refer to the smoke and fire evidence categories. Keep reported events separate from observed damage.
How TECH RESTORE fits.
These pages provide general guidance, not a diagnosis or instructions for internal electrical repairs. TECH RESTORE provides electronics and appliance assessment, claim documentation, restoration where practical and replacement research. Read the conditions for approved on-site restoration, or prepare an assessment request with the item list and available evidence.